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Emergency Contacts in Germany

Emergency Contact Numbers

The emergency numbers in Germany are 110 (Police) and 112 (Fire Brigade & Ambulance)

You can dial free of charge from any public call box

Non-emergency medical (doctor on call): 116 117

Air rescue: (0711) 70 10 70

Nurse advice line: 00800 4759 2330

Toxic substance emergency (Federal Institute of Risk Assessment or BfR): 192 40

When dialling for a drug or poison emergency, most areas do not require a prefix but see the numbers below for the areas that might ask for one:

  • Baden-Württemberg: 0761
  • Bavaria: 089
  • Berlin, Brandenburg: 030
  • Bremen, Hamburg Schleswig-Holstein, Niedersachsen: 0551
  • Hessen, Rheinland-Pfalz: 06131
  • Mecklenburg-Vorpommern, Sachsen, Sachsen Anhalt, Thüringen: 0361
  • Nordrhein-Westfalen: 0228
  • Saarland: 06841


National telephone number enquiry
: 118 33 (fee required)

International telephone number enquiry: 118 34 (fee required)

Lost property (Fundbüro): 69 95

Lost property (railways): (01805) 99 05 99

Helplines in Germany

  • Suicide hotline: 0800 111 01 11
  • Kids and youth hotline: 0800 111 03 33
  • Parental hotline: 0800 111 05 50
  • Alcoholics Anonymous: 19 295
  • AIDS hotline: 0180 331 94 11


Lost or stolen credit cards

  • American Express: (069) 97 97 10 00
  • Diner’s Club: (05921) 86 12 34
  • EC and Bank Cards: (069) 74 09 87
  • MasterCard: (069) 79 33 19 10
  • VISA: (0800) 81 49 100

Airports in Germany