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Emergency Contacts

Here is the information you will need if you have any emergency or troubles while traveling in Brazil.

Tel. 190
Fire and Ambulance:
Tel. 193.

In Rio de Janeiro Sao Paulo Brasilia


Fire and Ambulance
Tel. 193

Tourist police
24-hr. contact line
tel. 021/3399-7170

Hospitals (Emergency Room)

Miguel Couto- Leblon
Tel. 021/2274-6050
Rocha Maia- Botafogo
Tel. 021/2295-2121

American Express

Copacabana Palace Hotel- Copacabana
tel. 021/2548-2148
International Airport
tel. 0800/7020-777

Tel. 190
Fire and Ambulance:
Tel. 193.

Tourist Police

Av. Sao Luis 92, Centro
Tel. 011/3214-0209,
Rua Sao Bento 380, Centro
Tel. 011/3107-5642).


Albert Einstein Hospital, Av.

Albert Einstein 627, Morumbi
tel. 011/3747-1233)
Hospital das Clinicas, 255 Av.
Doutor Eneias de Carvalho Aguiar
tel. 011/3069-6000)

American Express

Hotel Sheraton Mofarrej
Tel. 011/251-3383
Guarulhos International Airport
Tel. 011/6412-3515)

Tel. 190
Fire and Ambulance
Tel. 193


Santa Lucia
Tel. 061/445-0000
Tel. 061/345-9260

American Express

There is no American Express
office in Brasilia.

In case of an emergency, such as a stolen
or lost credit card, the main phone lines
for the major credit lines are:

American Express
Tel. 0800/785-050

MasterCard and Visa
Tel. 0800-784-456

Diners Club
Tel. 0800/784-444

Airline Contact Information

Pantanal Linhas Airlines

Phone: +55 11 3040 3900


Sao Paulo
Phone: 04355-040
0300-123-1000 (reservations in Brazil)
Spanish Website
English Website

Ocean Air

Sao Paulo
+55 11 2176-1000
0300-789-8160 (Reservations in Brazil)


Sao Paulo
0300- 789- 1010 (Reservations in Brazil)
866-776-3869 (U.S. Reservations)


Rio de Janeiro
03000-788-7000 (Reservations in Brasil)
1-800-468-2744 (U.S. Reservations)


(+55) 85 272 7333

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